Overview

Snap is a Chrome extension and local dashboard for Merch on Demand creators. The extension accesses data from Amazon pages and services to provide the features you choose to use. Sensitive dashboard and advertising datasets are stored locally in your browser and are not uploaded to Snap‑controlled servers. Some features use limited server services, which are described below. We do not sell your data or use it for personalized advertising.

Scope

This policy covers the Snap browser extension, the Snap dashboard that runs through supported Merch on Demand pages, Snap‑controlled API services, and the snapapp.tech website. Amazon operates its own services under its own terms and privacy practices.

Amazon Data the Extension Accesses

Depending on the features you use, Snap may access and process the following information from your signed‑in Amazon sessions:

• Amazon account identifiers used to confirm the active account and keep a local database associated with the correct account, including Amazon account and customer IDs. Snap does not ask for or store your Amazon password.
• Merch reporting data, including sales, returned and cancelled units, royalties, revenue, payout summaries, dates, currencies, marketplaces, product types, and related aggregates.
• Product, design, and listing data, including ASINs, listing and design IDs, titles, brands, bullets, product types, prices, colors, fit types, print sides, statuses, dates, images or image references, and product configuration data.
• Public Amazon product information used for research and product insights, such as ASINs, prices, sales rank, ratings, reviews, and product images.
• If you configure Snap Ads, Amazon Advertising account/entity IDs, campaign information, ASIN‑level advertising data, spend, attributed sales, orders, clicks, impressions, ACOS, ROAS, and related performance metrics.
• Account tier, quota, rate‑limit, session, and synchronization status needed to operate the extension safely and keep data current.

Local Processing and Storage

Snap stores dashboard data on your device using Chrome extension storage, browser databases, and a local SQLite database. This can include account identifiers, ASINs, listings, designs, sales and royalty history, payouts, product insights, advertising metrics, cached images, settings, profiles, synchronization state, and dashboard summaries.

• Snap reads dashboard and advertising data directly from Amazon and writes it to local browser storage. It does not send those datasets to Snap‑controlled servers.
• Design conversion, compression, filename replacement, dashboard aggregation, filtering, and most image processing happen locally.
• Snap Profiles, preferences, Amazon Advertising entity IDs, feature settings, operation state, and caches remain on your device unless you export or reset them.
• Database backups, CSV files, reports, images, and other downloads are created only when you request them. An exported database can contain sensitive business data, so you are responsible for storing and sharing it securely.
• Snap Hammer prepares information in Amazon’s reporting flow. Snap does not receive the report details you submit to Amazon.

Information Sent to Snap Services

• Trademark Scan: Words or listing text you choose to scan are sent over HTTPS to the Snap API so they can be checked against trademark records sourced from the USPTO and a result can be returned.
• Service access: Snap may use basic account and extension identifiers to keep features working. Your dashboard, sales, ASIN, royalty, payout, and advertising data are not sent to Snap servers.
• Operational services: The extension retrieves exchange rates, feature settings, service status, and product announcements from Snap services. These requests do not upload your local dashboard datasets.
• Snap and its hosting infrastructure may process standard request metadata, such as IP address, request time, requested route, response status, and technical error information, to deliver and secure the service.

Amazon Sessions and Extension Permissions

• Snap uses your existing signed‑in Amazon sessions to send requests directly to Amazon. It does not ask for your Amazon password. Short‑lived session‑derived information may be held in memory while an authenticated Amazon request is completed.
• Scripting, activeTab, tabs, and Amazon host access integrate Snap with supported Amazon and Merch pages.
• Storage and unlimitedStorage hold local settings and dashboard databases; cookies help Snap respond to Amazon sign‑in or sign‑out changes; alarms and offscreen support local database work and synchronization; notifications provide status updates; and declarative network rules support required Amazon Advertising requests.
• The optional downloads permission is used for exports and downloads you request.

Website and Support Communications

• If you use the support form, we process the name, email address, subject, message, and any files you choose to attach.
• Support submissions are sent through Resend, our email delivery provider, to our support mailbox. Our mailbox provider and website host may also process the information as needed to deliver the service.
• Support messages and attachments can be read by the people responding to your request. Do not attach database backups, credentials, complete sales exports, or other sensitive records unless they are necessary and you intend to share them for support.
• The website may process ordinary technical request information through its hosting infrastructure. The current website does not use your extension dashboard data for website analytics or advertising.

How We Use and Share Information

We use limited information only to operate Snap, keep it secure, and respond when you contact support. Amazon processes the actions you choose to make through Snap, while our hosting and email providers help deliver the website, API, and support messages.

We do not sell user data, share it with data brokers, or use it for personalized, retargeted, or interest‑based advertising. Your local Amazon dashboard data is not sent to us.

Chrome Web Store Limited Use

Snap’s use of information received through Chrome extension permissions complies with the Chrome Web Store User Data Policy, including its Limited Use requirements. We limit that information to providing or improving Snap’s disclosed user‑facing features and related security and reliability needs.

Retention and Deletion

• Local dashboard data, profiles, settings, operation history, and caches remain in your Chrome profile until you clear or reset them, remove them with browser tools, or uninstall the extension subject to Chrome’s storage behavior.
• You can use Snap’s database reset or factory‑reset controls to remove local data. A factory reset is destructive and may remove dashboard history, advertising data, profiles, and preferences from that browser.
• Privacy Mode hides selected values on screen; it does not delete the underlying local data.
• Trademark text is processed to return the requested result. Technical logs are kept only as long as needed to operate and protect the service.
• Support messages and attachments are kept only as long as needed to respond and maintain support history.

Security

Snap uses HTTPS for Amazon and Snap service requests and is designed to minimize the sensitive data sent to Snap servers. No system is completely secure. Protect access to your device and Chrome profile, keep the extension updated, and treat exported databases and reports as sensitive business records.

Your Choices

• Choose whether to configure Amazon Advertising features, run Trademark Scan, attach files to support requests, export a database, or start operations that change Amazon data.
• Clear local Snap data using the extension’s controls or Chrome’s extension storage tools. Export anything you need before resetting.
• Email support@snapapp.tech to ask about, correct, or request deletion of information you sent through support.

Changes

We may update this Privacy Policy as Snap evolves. Material changes will be reflected on this page with an updated date and, where required, disclosed in the extension before the changed data practice begins.

Contact

Email support@snapapp.tech for privacy questions.